I’ve set up an integration between Acuity and Square for a reservation that has an associated fee upon booking. I’ve been able to connect the two but when I processed a test payment it appeared in my Square report as a “Custom amount” with the name of the item purchased in the description along with other additional information. It’s also appearing without a category.
My goal is to have a cleaner report in Square. I’m wondering if it’s possible when the payment is sent to Square for it to name the item and set a category based on the description, then continue to put the details in the description.
I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:
https://developer.squareup.com/docs/squarebridge/business-central/onboard
Additional Documentation
https://developer.squareup.com/docs/squarebridge/business-central/payments/collect-payments
Take a Credit Card Payment
Payment API: Process Online and In-Person Payments
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Since the payment is being facilitated from the Acuity integration and the way that they’re sending it to Square is the reason that it’s show the way it is showing on the Dashboard. This would be something that the Acuity team would need to fix on their end. 