I have a square Terminal Paired with a Pairing Code. However, it keeps signing out within a day or so and have to Pair it again
What would be causing it to Sign Out ?
Is there Any Timeout that can be specified Anywhere ?
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The issue you’re experiencing with the Square Terminal signing out and requiring re-pairing could be related to several factors, but there isn’t a specific timeout setting that you can adjust to prevent this. Here are a few potential causes and suggestions:
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Network Stability: Ensure that the network connection is stable. Intermittent connectivity issues can cause the terminal to lose its session and require re-pairing.
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Software Updates: Check if the terminal’s software is up to date. Outdated software might have bugs that could cause unexpected sign-outs.
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Session Management: Square devices are designed to maintain secure sessions, and certain security protocols might cause a session to expire if there is prolonged inactivity or if the device detects a potential security risk.
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Power Management: Ensure that the terminal is not losing power or being turned off, as this could cause it to sign out.
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Account Issues: Verify that there are no issues with the Square account being used, such as changes in permissions or account status that might affect device pairing.
If the problem persists, it might be helpful to contact Square support for further assistance, as they can provide more specific troubleshooting based on your account and device setup.
This answer was reviewed by @Bryan-Square.