Square made a bulk auto debit?

Questions
1

Hello,

I have a customer whose square subscription autodebit was due this week. The auto debits were going on smoothly. Today, out of the blue the customer was charged $553 in 1 go. It should have been only $79. I have the invoice id - inv:0-ChDcROxpA4k9awmeS_utHbKVEO4L and subscription id - 7a104f60-a874-4d44-af1e-77d255abc2b8

Can someone please check and let me know what happened here ?

Thanks,
Vignesh

2

:wave: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

https://developer.squareup.com/docs/app-marketplace/requirements/subscriptions-api

Additional Documentation

Payments Pricing with Square APIs and SDKs
Invoices API
Subscription Plan Checkout

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

Additional information to this subscription is - This subscription was already marked as cancelled using API as the payment was overdue for a long period from April 2024.

Still, I don’t understand why out of the blue this charge was made with 7 month worth of auto debits in 1 go.

4

If payments for a subscription are overdue and not collected they get added to the next billing cycle. :slightly_smiling_face: