Incorrect daily summary email

I was doing some final functional testing in production and this morning I got a summary email regarding the transactions that I created via the Order and Payment apis. Basically, a type of daily summary email.

I did 3 transactions and afterwards I refunded/returned each of them using the dashboard. The email does not reflect these refunds. Whereas the dashboard does. Screenshots of both are below.

I would expect the email to include the returns in the ‘RETURNS’ amount and adjust the ‘TAX’ and ‘TOTAL COLLECTED’ accordingly. I’m guessing net sales should be adjusted as well.

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The daily summary email you received is a feature of Square’s system that provides a summary of the transactions made in a day. However, it’s important to note that this email might not always reflect real-time data, especially for actions like refunds that were made later in the day. The Seller Dashboard, on the other hand, provides real-time updates and should always display the most accurate and up-to-date information. If you find discrepancies between the email summary and the Seller Dashboard, it’s recommended to trust the Seller Dashboard as it provides the most current data.

This answer was reviewed by @Bryan-Square.