Activate my account

I am a square developer who used their api to integrate a payment portal on my website.

When trying to switch to production I see a message that says:

You must activate your Square account for payments by visiting squareup.com/activate before you can process card payments in production.

When clicking this link, I get sent to a form . At that point, I try to finish the set up process by ‘‘activating my account’’ only to get taken back to my developer dashboard with the same message as before. and having too doo the

What do I do to activate my account???

Hey @mickel991 :wave:

If you go to your Seller Dashboard, do you see a list of steps you can take to activate your account?

hey,

no i do not see any steps in how too activate my account

I took a look at the account and it looks like your account is in the Netherlands. Unfortunately that isn’t a supported region for processing payments. :slightly_smiling_face:

ah oke that awnsers the qustions any time frame when you guys will move in too the netherlands?

At this time we don’t have a public roadmap for adding the Netherlands as a supported region. We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. :slightly_smiling_face:

If you login to your Square account and click on the following you’ll be able to finish setting up the account.


:slightly_smiling_face:

Hi. The same thing is happening to me. If I test with sandbox everything works fine, but when I switch to production I get the requested message with the same result when I proceed to activate the account. I have already contacted support by phone and they tell me that the account is already activated.

I am stuck at this point

What’s your location_id? :slightly_smiling_face: