Hi,
Hi Square, one of our merchants is facing a weird Terminal issue. All the Terminals in his location are unable to accept the payment. Before inserting the card, the blue page turns to the error message page in less than 1 second. Could you check the reason?
Terminal list:
323CS149B3001833
334CS149B4000855
335CS149B4003884
323CS149B3002226
323CS149B3002273
334CS149B4000155
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What’s the application ID and the location_id
that this is happening with?
Sry for the late reply, we already reported it to another guy of Square and there was a team started to investigate it.