Square POS does not forward order generated in API to KDS

Questions
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1

Hello!

Any other orders, including using the square online order system when they post to the POS they are automatically sent over to my freshKDS and printed automatically.

However, when I generate an order using the API and send the payment command; the orders go into the new order section in the POS and do not print unless manually printed to the KDS.

Here is my request that I am making;

try {
  const response = await client.ordersApi.createOrder({
order: {
  locationId: 'REDACTED',
  referenceId: '35gga1',
  source: {
    name: 'Test Order'
  },
  customerId: 'P2FGCDH0EGT4S32EQAKKB8WVE0',
  lineItems: [
    {
      uid: '234errfd3asz3',
      name: 'Mocha Frappe',
      quantity: '1',
      note: 'Nothing',
      basePriceMoney: {
        amount: 500,
        currency: 'USD'
      }
    }
  ],
  discounts: [
    {
      uid: '78910331245d1',
      name: 'TEST',
      amountMoney: {
        amount: 500,
        currency: 'USD'
      }
    }
  ],
  fulfillments: [
    {
      uid: 'oiunbgfjd13nduyi45ofh89ai',
      type: 'PICKUP',
      state: 'PROPOSED',
      pickupDetails: {
        recipient: {
          customerId: 'Redacted'
        },
        expiresAt: '2021-05-08T18:36:34-05:00',
        scheduleType: 'ASAP',
        pickupAt: '2021-05-08T18:35:34-05:00',
        pickupWindowDuration: 'P10M',
        prepTimeDuration: 'P5M',
        isCurbsidePickup: false
      }
    }
  ],
  state: 'OPEN'
},
idempotencyKey: 'redacted'
  });

  console.log(response.result);
} catch(error) {
  console.log(error);
}

I removed some data and replaced it with “redacted”.

I always set the time to be full-filled about twenty minutes in advance, however, I can’t think of any reasons why this would cause the POS not to push the order to the printer automatically.

Any suggestions are appreciated.

2

Hi @archlinuxusa welcome to the forums!

I’m not very familiar with Fresh KDS, so you may need to ping them instead as they created their own integration. From a Square point of view, in the Square POS, you should just need to enable "Settings → “Orders” → “Print Orders” → “Automatically print new orders” and that’s it.