All our credit transactions are going through but we’re not getting a a response from Square. This has been working fine up untin 12/14/24. When i look at the Webhook logs they are all 404 or 403. What could have changed?
Mark
All our credit transactions are going through but we’re not getting a a response from Square. This has been working fine up untin 12/14/24. When i look at the Webhook logs they are all 404 or 403. What could have changed?
Mark
I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:
If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.
Hi Mark,
The 404 and 403 errors in your webhook logs indicate that the endpoint your webhooks are trying to reach is either not found (404) or forbidden (403). This could be due to a few reasons:
The endpoint URL might have changed or is no longer available. Please verify that the URL you’ve set for your webhook is correct and accessible.
There might be some authentication issues. If your endpoint requires certain permissions or authentication, make sure that these are correctly set up.
There might be some network issues. Check if there are any network changes or firewall settings that might be blocking the incoming webhook requests.
Please review these potential issues and adjust your settings accordingly. If the problem persists, you might want to check your server logs for more detailed error messages or consult with your server administrator or hosting provider.
This answer was reviewed by @Bryan-Square.