Subscription payments via the Payment Link API have stopped working. The message displayed is: “We are sorry. Your order could not be completed. Please try again.” This issue has been occurring since around 1:50 AM on January 4, 2025.
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Payments Pricing with Square APIs and SDKs
Pay for Orders
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Do you have some examples or steps to reproduce? Also what’s the application ID? 
Is it okay to share the Application ID here? Currently, subscription payments are no longer working across multiple payment links on Square. Everything was functioning properly until a few hours ago. I haven’t made any changes to the code. This is likely an outage. The issue pertains to subscription payments using Square API’s checkout payment links. The location is Japan. I would like to request an urgent investigation.
Some payments have started to go through. However, it seems that payments cannot be completed if the same credit card or phone number is used. Changing the phone number or credit card number allows the payment to succeed. This has never happened before. Why is this occurring?
Yes, it’s safe to share your application ID.