I created a payment link using the checkout API, and when someone make the payment, an error occurred: “Sorry. Your order didn’t go through. Please try again”. He tried multiple times and received the same error. The trace ID is as follows: FbPdcdPMXHRga. Please let me know where the problem is, thank you.
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What’s your application ID and what’s what’s the subscription_plan_variation_id your passing in? 
application ID: sq0idp-PI2v0lI-b_B9dY56ztio7Q
subscription_plan_variation_id: EEDCSR2HTS72C727WG45LFVI
Every looks good from what I can see. If on checkout they inspect he page are there any errors on the network tab? If so what is the response? Is it INVALID_CARD_DATA?
response:{
“error”: “Client error: POST https:\/\/[connect.squareup.com](http://connect.squareup.com)\/v2\/subscriptions resulted in a 400 Bad Request response:\n{"errors": [{"code": "CONFLICTING_PARAMETERS","detail": "Phases with RELATIVE pricing type must have phases on the subsc (truncated…)\n”
}
I have recreated a link, and I have tried to make a payment with my own bank card, but I got the same error.
The screenshot you shared was of the headers. If you click on the response what’s the error message?
error message:{
“error”: “Client error: POST https:\/\/[connect.squareup.com](http://connect.squareup.com)\/v2\/subscriptions resulted in a 400 Bad Request response:\n{"errors": [{"code": "CONFLICTING_PARAMETERS","detail": "Phases with RELATIVE pricing type must have phases on the subsc (truncated…)\n”
}
Okay, so the error has to do with the billing of your subscription. What are the phases you have? Can you provide the subscription and the subscription_variation.
subscription_variation_id is EEDCSR2HTS72C727WG45LFVI, can you query specific information with this ID? If you need any other information, I can provide it to you.
Yeah, taking a look!
Hi,
Is there any update on this? Looking forward to your reply