Issue launching payments API in Production

Hi, we are trying to launch a new site using the Square payments API, but when I go to the Developer Console, I can see the Sandbox Location ID under Locations, but when I switch to Production it says “You do not have the permissions required to access this content.”

The client has given us “Developer” permission set in his Square account, so I don’t know what else we can do to view the Production Location ID?

Getting desperate to launch, any help would be appreciated, thank you.

:waving_hand: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Get Developer Credentials
Build a Developer Team
Development Essentials

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

Doesn’t help, I need an answer to this please.

Permissions issue now solved