How to view open/unpaid orders in Square Dashboard?

Questions
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1

Hi all,

I’ve noticed that the Square Dashboard only appears to display orders that have already been paid. Is there a way to view open or pending orders (i.e., orders that have been created but not yet completed/paid) directly within the Dashboard?

If this isn’t natively supported in the Dashboard, is there an API endpoint we could use to retrieve open/unpaid orders programmatically?

Any guidance or workarounds from the community would be greatly appreciated.

Thanks!

4

Hi @Dev-Internetsoft - unfortunately, unpaid orders are not visible on the Square dashboard and are visible only via the SearchOrders endpoint with a filter for OPEN states.

5

Hi @jseok , Thanks for confirming. Also there is no other way to check OPEN orders rather than api you shared?

6

That is correct, orders that are unpaid will not appear in the dashboard or POS.

7

@jseok , got it. Our main approach is to fetch last 3 OPEN orders using search orders API so that will going to provide OPEN orders which is placed on Square device right? and Square device generally display OPEN orders or not?

8

@Dev-Internetsoft Using the SearchOrders endpoint will retrieve orders that have not been fully paid, but those orders will not appear on a Square POS or device.