We’re using the /v2/terminals/checkouts API to integrate Square’s Terminals in with our existing POS system.
We’ve found that ~half the time, the cardholder is asked to give a signature. I’ve not been able to find anything in the API/settings to be able to turn this off (though the configuration option is obvious when the terminal is in normal POS mode). We haven’t been able to distinguish any pattern to it so far (debit/credit/card present/manual entry, seems to be happening across the board).
The closest setting I can find is
skip_receipt_screen under the
DeviceCheckoutOptions, but that doesn’t really directly address signatures.
Besides, AFAIK, Disable Signatures for Payments | Square Support Center - US says that you guys weren’t asking for signatures period after April of this year.
Am I missing something?