For what it’s worth, this is hugely problematic for restaurants in states like Ohio, where our sales tax is essentially on a per-item (or at least per category) basis, and heavily dependent on if they’re eating in the shop or taking it to go. If we can’t access exemptions via the API, our only choice for API orders is to always charge sales tax, which means we’re overcharging our customers. The alternative is breaking state tax law, which is worse, as I’m sure you can imagine.
From what my app company told me, this used to work and now it doesn’t - can this be put on the board as a defect so it gets handled faster than a feature request?