Source fee for external payment not displayed in seller's reports

Questions
1

Hello, I’m using the payments api to create payments with an External source. I set an amount in the source_fee_money object. Everything works fine, I can also retrieve this fee from API without issues. The only thing I’m wondering is that this fee doesn’t seem to appear anywhere in the seller’s reports. Is this expected, or is there some place this information can be seen?
Thanks!

2

The source_fee_money is the amount of the payment. So any reports showing external payment will include that amount. :slightly_smiling_face:

3

Isn’t that amount_money? From the documentation it says:

  • The amount_money field specifies $50 as the payment amount.
  • The source_id field is set to EXTERNAL.
  • The external_details field is set:
    • type is set to OTHER (for a list of types, see ExternalPaymentDetails).
    • source identifies that a “Food Delivery Service” took the payment.
    • source_fee_money specifies $5 for the transaction fee charged by the external source.
4

Hey, I’m coming back again since last response did not answer my question. Again, from the sdk the description for source_fee_money is this : ‘The fees paid to the source. The amount_money minus this field is the net amount seller receives.’
No where can I see this field in the UI, only in the responses from Api. Seller always receives 100% of the amount_money, no matter what I put in source_fee_money. Thanks!

5

Apologies for the delay. That is correct at this time. There isn’t a report in the Dashboard that contains source_fee_money. We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. :slightly_smiling_face:

1 Like
6

Hi Square team,

This is an obvious issue for account reconciliation as one we are also experiencing.

The transactions CSV download has a column for “Third Party Fees” but this is not populated with the fees entered into the payment for source fees. Is there a timeline or any work around that would allow a merchant to see the net funds they should expect to receive and net fees?

Thanks

7

At this time the Balance Reports are the ones that have all the fee’s listed for each payout. :slightly_smiling_face:

8

Hi Square team

The balance report only appears to show payments made via the Square Terminal via card payments which do not include source_fee_money

Is there any screen or report where the source_fee_money populated via the Create Payment API (POST /v2/payments) will show so that merchants can correctly reconcile Square POS with funds received (less the fess that exist on the payment record).

Thanks

9

At this time there isn’t a report that will show seller the source_fee_money in the Square Dashboard. We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. :slightly_smiling_face: