Refunds with missing tender_id

Questions
1

Hello,
We are making accounting integrations. We have found multiple customers in the last month that have missing tender_id. There is one example refund:

{
  "id": "VZuFO5n4aJVB2Eeu2sJp1tcIBy97pXc5O4eZINh6nyE",
  "location_id": "L5A9S0EGQVKRX",
  "transaction_id": "rEXun3SkeJFNJ4a8z3gcX43fpwUZY",
  "created_at": "2024-12-16T02:46:37Z",
  "reason": "Returned goods",
  "amount_money": {
    "amount": 1000,
    "currency": "AUD"
  },
  "status": "APPROVED"
}

According to the documentation of the Orders → Refunds, the tender_id is a mandatory parameter. Your assistance on explaining why such orders appear would be appreciated.

Thank you.

2

:wave: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Retrieve Refunds
Refund Payments
Refunds and Exchanges

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

This looks like something from the Transactions API for tender_ids. Are you not using the Refunds API? :slightly_smiling_face:

4

Hey, thanks for the response. Actually, we are using the Search Orders API. A related order is rEXun3SkeJFNJ4a8z3gcX43fpwUZY, but there is also no source_order_id that we could use to identify a related Refund Payments.
It seems that these orders don’t have payments or source orders. Even the returned line item is a “Custom Amount”.

5

Okay, this is an unlinked refund which is why you don’t see the original source_order_id. :slightly_smiling_face:

6

Thanks @Bryan-Square . That was amazing, really appreciated.