Every modifier list in my Square catalog gets deleted automatically, anywhere from a few minutes to a few hours after I create it. It has happened at least nine times since August 22. I run a cafe and right now I have to use add-ons as a separate menu item and that increases the time on POS significantly.
Square Customer Success escalated this to their Advanced Support team and then told me to post here, because they said it needs an engineer.
I have exact timestamps from the Catalog API for every deletion, along with object IDs and version numbers. I also have my own app that uses the Square API but it does not have anything to do with catalog-api. I don’t have any other third-party integration like doordash or ubereats except FreshKDS but I asked their support about this and they only have read-only access to the square API.
Can you share your app ID here?
sq0idp-gnIynxXw2JnsvedhHYqDrQ
Isolde
September 3, 2026, 2:19pm
6
Hi @cafeOwner ,
Welcome to the forums!
We’ve started investigating and have taken a look at the logs. It would help us narrow things down if you could share some of the object_id’s and timestamps of deleted modifiers?
2026-09-02T02:10:06.509Z HN4VYBH4ZPCEIMBO6QQNI6ZX v1788315006509 MODIFIER Strawberry Cold-Foam
2026-09-02T02:10:06.509Z CHR2SLR72NDDRPDYWZBCRI3L v1788315006509 MODIFIER Vanilla Cold-Foam
2026-09-02T02:10:06.509Z 2TDLZYCK2OHAUE7D4BH3EVJR v1788315006509 MODIFIER Strawberry
2026-09-02T02:10:06.509Z 4AMEVRZE7IEXI2B3NI35WMFY v1788315006509 MODIFIER Cane Sugar
2026-09-02T02:10:06.509Z GMXV2E2F2LYTMHFMEHZAYQOZ v1788315006509 MODIFIER Hazelnut Sugar-Free
2026-09-02T02:10:06.509Z LH2QP4DDSJ567ADWNJUIBV7X v1788315006509 MODIFIER Hazelnut
2026-09-02T02:10:06.509Z AU5CVT42OJQO22LEHMOPMYU4 v1788315006509 MODIFIER Caramel Sugar-Free
2026-09-02T02:10:06.509Z MAPWN2FYMJVFQFCC4S7SFOWU v1788315006509 MODIFIER Caramel
2026-09-02T02:10:06.509Z DR6B7O7WBBYJ3P5VYSUS3HUC v1788315006509 MODIFIER Vanilla Sugar-Free
2026-09-02T02:10:06.509Z HB6LBZ3BSPZUNTG7LGRWZOZ4 v1788315006509 MODIFIER Vanilla
2026-09-02T02:10:06.509Z JCKS3E5LFDQKP7SRXZXYJQWF v1788315006509 MODIFIER_LIST Drinks Add-On
2026-09-02T02:10:06.509Z ORMC6ZC7EZHFCFUTKB3RTVZS v1788315006509 MODIFIER_LIST Syrups
2026-09-02T00:55:04.135Z GKQSBIPVTYQR6VQJ3LLSF6ZZ v1788310504135 MODIFIER Syrups
2026-09-02T00:55:04.135Z OEENZKU3EIOJPWGOTDW4I3AC v1788310504135 MODIFIER Whipped-Cream
2026-09-02T00:55:04.135Z RRGC6WLHMIOXD75M6YQ6PYLP v1788310504135 MODIFIER Sub Oatmilk
2026-09-02T00:55:04.135Z DWQWWMMBHD42WHVMW2JGB4IL v1788310504135 MODIFIER Extra Espresso Shot
2026-09-02T00:55:04.135Z FDHIXZA7LUC2UDSV2NXP3CLJ v1788310504135 MODIFIER Strawberry Cold-Foam
2026-09-02T00:55:04.135Z KKWWSDYGWCGACMS5IIQNUOPC v1788310504135 MODIFIER Vanilla Cold-Foam
2026-09-02T00:55:04.135Z IX6WFZJTFAJL72XZYRRFRYON v1788310504135 MODIFIER Strawberry
2026-09-02T00:55:04.135Z XDMGSKL4SVOMQTRQB3VWGNB2 v1788310504135 MODIFIER Cane Sugar
2026-09-02T00:55:04.135Z P4FJ5KT5LVWLSH57LJBPXRVX v1788310504135 MODIFIER Hazelnut Sugar-Free
2026-09-02T00:55:04.135Z PG647QO6H36YJEXDX5QCR2V2 v1788310504135 MODIFIER Hazelnut
2026-09-02T00:55:04.135Z 75VVPSZ7XSI2A4C35JCM2VHO v1788310504135 MODIFIER Caramel Sugar-Free
2026-09-02T00:55:04.135Z SMU72KQM3VQ5KGIBMPVUL6DW v1788310504135 MODIFIER Caramel
2026-09-02T00:55:04.135Z VIGDHVOWNMKMUPYRAWLF7WTZ v1788310504135 MODIFIER Vanilla Sugar-Free
2026-09-02T00:55:04.135Z V3UB4K3OQC3F6GQYJ7FNODCW v1788310504135 MODIFIER Vanilla
2026-09-02T00:55:04.135Z OK73V6O2GFXASEBBMBLTWEWL v1788310504135 MODIFIER_LIST Drinks Add-On
2026-09-02T00:55:04.135Z DV3XSES4W6OR225P4VNOJA5X v1788310504135 MODIFIER_LIST Syrups
2026-09-01T21:10:51.195Z I2X5H3H5DXCSF5YBK34UAXYP v1788297051195 MODIFIER Sub Almond Milk
2026-09-01T21:10:51.195Z UBCMGDD6PCYMUU4UD4VRMO3P v1788297051195 MODIFIER Whipped Cream
2026-09-01T21:10:51.195Z OL2HUH2XE6QM7FJKMT4MZNFV v1788297051195 MODIFIER Syrups
2026-09-01T21:10:51.195Z 5J5VU4LSSKPOWYW27ICOWIKJ v1788297051195 MODIFIER Strawberry Cold Foam
2026-09-01T21:10:51.195Z NLPHRFQVMS4IWSG4WEYOUYJD v1788297051195 MODIFIER Sub Oat Milk
2026-09-01T21:10:51.195Z ZGKS5HJASRZSTUIBRXOTS4B6 v1788297051195 MODIFIER Vanilla Cold Foam
2026-09-01T21:10:51.195Z SXDQI4M26X52T7WAEKSAE2LH v1788297051195 MODIFIER Extra Espresso Shot
2026-09-01T21:10:51.195Z IV5O3O7X4LTFDT2RCURTR7QE v1788297051195 MODIFIER Hazelnut Sugar Free
2026-09-01T21:10:51.195Z 7B5JBUUBIFVKGWKRBJ6RA2GM v1788297051195 MODIFIER Vanilla Sugar Free
2026-09-01T21:10:51.195Z GA655NPYFSLXUH6Y4U364O3K v1788297051195 MODIFIER Hazelnut
2026-09-01T21:10:51.195Z PQ4QCZGLLGZMEY2GHJ5PNECY v1788297051195 MODIFIER Caramel
2026-09-01T21:10:51.195Z IOFAVHORYMZBFRJHDJEMXMBJ v1788297051195 MODIFIER Strawberry
2026-09-01T21:10:51.195Z 4EFMHS2ZZTOISHV42URGYCGM v1788297051195 MODIFIER Caramel Sugar Free
2026-09-01T21:10:51.195Z WZJTPJ4E3MQ6F7U5PDLZUUIT v1788297051195 MODIFIER Vanilla
2026-09-01T21:10:51.195Z 7D5LRNA5J5ATJC3SHICSYO47 v1788297051195 MODIFIER_LIST Drink Add Ons
2026-09-01T21:10:51.195Z ZJFXRHEQB5GVLSVVDNDW3XBQ v1788297051195 MODIFIER_LIST Syrups
2026-09-01T17:36:52.973Z 6ZW5HDNJS35JWYE3O6ZK2BAO v1788284212973 MODIFIER Small
2026-09-01T17:36:52.973Z RETXLYWLKBVBZO2KQ2GWP4RF v1788284212973 MODIFIER Large
2026-09-01T17:36:52.973Z L5XLRTMYGD7IPRBJ22DYONR5 v1788284212973 MODIFIER_LIST Size
2026-08-28T08:31:02.769Z FQZJUOZA6L3TF3L2GOBBLWPT v1787905862769 MODIFIER Whipped-Cream
2026-08-28T08:31:02.769Z KS7DYFSMYJEWX3GY2YEWHUHN v1787905862769 MODIFIER Syrup
2026-08-28T08:31:02.769Z L4ECJXHRGKDQPUTMZUJWHLP7 v1787905862769 MODIFIER Sub Oatmilk
2026-08-28T08:31:02.769Z IAHMJIRHNP7DLNGINJDSG3OU v1787905862769 MODIFIER Extra Espresso Shot
2026-08-28T08:31:02.769Z H4TPI3VYN2VB7GM3KF7CHC6F v1787905862769 MODIFIER Strawberry Cold-Foam
2026-08-28T08:31:02.769Z RZV6NNOY7M4ZF6UD6QBYJFR3 v1787905862769 MODIFIER Vanilla Cold-Foam
2026-08-28T08:31:02.769Z RQ3V4PZVCIEAJTE2BGV3TMNT v1787905862769 MODIFIER Strawberry
2026-08-28T08:31:02.769Z YH75B2MDVIEB6SVQQCD2WOVN v1787905862769 MODIFIER Cane Sugar
2026-08-28T08:31:02.769Z DRJHCP7MW57GES5WRTYUXPZX v1787905862769 MODIFIER Hazelnut Sugar-Free
2026-08-28T08:31:02.769Z J32PLPLNV24AH5G7WM5PZNDU v1787905862769 MODIFIER Hazelnut
2026-08-28T08:31:02.769Z IMXDCRCXCQ37MCWCBPFCSLFI v1787905862769 MODIFIER Caramel Sugar-Free
2026-08-28T08:31:02.769Z JWML5MGSHJW6JRLSSK2EJZXL v1787905862769 MODIFIER Caramel
2026-08-28T08:31:02.769Z 45EL3Q2KSUSC6IGSJK5WOUC3 v1787905862769 MODIFIER Vanilla Sugar-Free
2026-08-28T08:31:02.769Z EEGRY3H5E4PY6K6NYHBCJ55D v1787905862769 MODIFIER Vanilla
2026-08-28T08:31:02.769Z PCZKBL745XFBV3W5D4YKMZBP v1787905862769 MODIFIER_LIST Drinks Add-On
2026-08-28T08:31:02.769Z CBTOE2RW3S6L6GLAT753TB5J v1787905862769 MODIFIER_LIST Syrup
2026-08-26T00:59:52.724Z CCAXVH4USA2ZTMTFWBEE4YG6 v1787705992724 MODIFIER Whipped-Cream
2026-08-26T00:59:52.724Z NW3XA5HYHP5W2SJTBUOSVMIB v1787705992724 MODIFIER Sub Oatmilk
2026-08-26T00:59:52.724Z MD54XIZOQCDWMOJSYEOX7KRX v1787705992724 MODIFIER Extra Espresso Shot
2026-08-26T00:59:52.724Z 2PXHDQL4R3U7QBPDBPBDC56K v1787705992724 MODIFIER Strawberry Cold-Foam
2026-08-26T00:59:52.724Z M5XLP3DHUJUCEEIXU5IQZPOJ v1787705992724 MODIFIER Vanilla Cold-Foam
2026-08-26T00:59:52.724Z ZBKCS2E6IQFO7YALUOB5QUPV v1787705992724 MODIFIER Strawberry
2026-08-26T00:59:52.724Z QILRBFEFLTROMMOCI45JRATH v1787705992724 MODIFIER Cane Sugar
2026-08-26T00:59:52.724Z I43DXLO2URGAE647HIONIFTI v1787705992724 MODIFIER Hazelnut Sugar-Free
2026-08-26T00:59:52.724Z UIGX5KTWIRYDOTRDENFM7CJ4 v1787705992724 MODIFIER Hazelnut
2026-08-26T00:59:52.724Z 2CXUW4SIUERKHNZCQF36EUUH v1787705992724 MODIFIER Caramel Sugar-Free
2026-08-26T00:59:52.724Z GCCSX4YE2FVGRTT23CTMBD7W v1787705992724 MODIFIER Caramel
2026-08-26T00:59:52.724Z 2X2OSQUCJOWKXBBA3GO357PC v1787705992724 MODIFIER Vanilla Sugar-Free
2026-08-26T00:59:52.724Z PVB27HHX5NUREWRKKLVICWY4 v1787705992724 MODIFIER Vanilla
2026-08-26T00:59:52.724Z 47KORLDCPGJEBZLN5F4GIRD3 v1787705992724 MODIFIER_LIST Drinks Add-On
2026-08-26T00:59:52.724Z WPWH67SPVNFCSUNTNKIQN7AL v1787705992724 MODIFIER_LIST Syrups
2026-08-25T21:16:28.459Z 3627ECHQ7FNW6E6FOGDUBQ5F v1787692588459 MODIFIER Syrup
2026-08-25T21:16:28.459Z JSGJWN6GSVMAAWUMQ4Z34Q4H v1787692588459 MODIFIER Strawberry
2026-08-25T21:16:28.459Z D3L2FNRCKQVJYU66JJHPXYSE v1787692588459 MODIFIER Hazelnut Sugar-Free
2026-08-25T21:16:28.459Z XOU3TFO2BZOJCDK6AMTSRWF5 v1787692588459 MODIFIER Hazelnut
2026-08-25T21:16:28.459Z TUR5KEACJTOMZMOAJKENENCQ v1787692588459 MODIFIER Vanilla
2026-08-25T21:16:28.459Z ETVBCH4OK3CYUSZ2BAPQD5UA v1787692588459 MODIFIER Cane Sugar
2026-08-25T21:16:28.459Z AYEZDG2DLHQYYYEX2QTMLN4J v1787692588459 MODIFIER Vanilla Sugar-Free
2026-08-25T21:16:28.459Z GMYWBPWU6AFSALYLKW4LF2CY v1787692588459 MODIFIER Caramel Sugar-Free
2026-08-25T21:16:28.459Z ZGSJ27XK5WRYDMEIBZSF554N v1787692588459 MODIFIER Caramel
2026-08-25T21:16:28.459Z QL7X5UW5XWZS5MTESCLJU4S3 v1787692588459 MODIFIER Cold Foam Strawberry
2026-08-25T21:16:28.459Z 5VGMCMN3DRCC4XOD2ETTQHHU v1787692588459 MODIFIER Sub Oat Milk
2026-08-25T21:16:28.459Z 37PA3WIVAQLJW6TJDY3LNIMX v1787692588459 MODIFIER Cold Foam Vanilla
2026-08-25T21:16:28.459Z FW5JOJ7USTCHVSB2UTFBTO6Y v1787692588459 MODIFIER Espresso Shot
2026-08-25T21:16:28.459Z LQMJMOGVFYGOSAUPX5IW5KPS v1787692588459 MODIFIER Whipped Cream
2026-08-25T21:16:28.459Z UEIOHJLSAGWZMFI3XIFYZAYA v1787692588459 MODIFIER_LIST Syrup
2026-08-25T21:16:28.459Z 7SH7F4GPEHAAL5IB4DTXWXH6 v1787692588459 MODIFIER_LIST Drinks Add on
2026-08-25T06:10:29.474Z MQGXSO63I47RANNVUJA77NXY v1787638229474 MODIFIER Whipped-Cream
2026-08-25T06:10:29.474Z 65CCTBXVBVPIHRSOAQJYN4D2 v1787638229474 MODIFIER Sub Oatmilk
2026-08-25T06:10:29.474Z 4ZAYIQSRZXU2JFK4KW3USZDV v1787638229474 MODIFIER Extra Espresso Shot
2026-08-25T06:10:29.474Z 3H4YNCNFLOKTWNVR7OYLPTX7 v1787638229474 MODIFIER Strawberry Cold-Foam
2026-08-25T06:10:29.474Z JHKVFVZVSVYPLSZ23L3UGWD5 v1787638229474 MODIFIER Vanilla Cold-Foam
2026-08-25T06:10:29.474Z K6WRO7AKL7HNC7L2R67W3NUQ v1787638229474 MODIFIER Strawberry
2026-08-25T06:10:29.474Z 6WV5S4UYVVDSWS63TUEMS7K7 v1787638229474 MODIFIER Cane Sugar
2026-08-25T06:10:29.474Z R6GXESY7PT222RICJQXBYP4D v1787638229474 MODIFIER Hazelnut Sugar-Free
2026-08-25T06:10:29.474Z TKVSSUTSIUK5H3TPFUEYMCIA v1787638229474 MODIFIER Hazelnut
2026-08-25T06:10:29.474Z HOQRQW25CTOLBKWUIBESFNNR v1787638229474 MODIFIER Caramel Sugar-Free
2026-08-25T06:10:29.474Z 2J2HGWN4ANOCW3FQMVET23VK v1787638229474 MODIFIER Caramel
2026-08-25T06:10:29.474Z QL772XQ23VQ6EVWQQZSYWBNN v1787638229474 MODIFIER Vanilla Sugar-Free
2026-08-25T06:10:29.474Z FHHKRYOUWCVEFHRVCXTAVBEU v1787638229474 MODIFIER Vanilla
2026-08-25T06:10:29.474Z 46BMSK4HYAG2MJBSOY72DQYF v1787638229474 MODIFIER_LIST Drinks Add-On
2026-08-25T06:10:29.474Z IVJCJBF7INHJ5LKOEDMQEHK7 v1787638229474 MODIFIER_LIST Syrups
2026-08-25T05:49:04.522Z GFTAPTSWCI5U6AZTEXOYQZTE v1787636944522 MODIFIER Whipped-Cream
2026-08-25T05:49:04.522Z PE2RXWGCIT6JG656F2GZ6UMH v1787636944522 MODIFIER Syrup
2026-08-25T05:49:04.522Z JCQNRUZS2LIPAWCIVSSGT4SW v1787636944522 MODIFIER Sub Oatmilk
2026-08-25T05:49:04.522Z DZCPC2BRHBYHY5R4KMFG5BOJ v1787636944522 MODIFIER Extra Espresso Shot
2026-08-25T05:49:04.522Z WFP75BGXER3YB3T73C5CTGDE v1787636944522 MODIFIER Strawberry Cold-Foam
2026-08-25T05:49:04.522Z 7KBGG7EX3XEIGNVA7SKCZWWG v1787636944522 MODIFIER Vanilla Cold-Foam
2026-08-25T05:49:04.522Z FU52DQ4G3Z52Z4UOPNDT6U5D v1787636944522 MODIFIER Strawberry
2026-08-25T05:49:04.522Z IX2KQ6TW2SJME5KPMYOZWAYP v1787636944522 MODIFIER Cane Sugar
2026-08-25T05:49:04.522Z Z552TPAOS2TF734MQMVBTCZE v1787636944522 MODIFIER Hazelnut Sugar-Free
2026-08-25T05:49:04.522Z RWP5VBPQEKA6HOEHKZNVIJTS v1787636944522 MODIFIER Hazelnut
2026-08-25T05:49:04.522Z WOJBR2Y5HLNMGB2PEPVNADJ7 v1787636944522 MODIFIER Caramel Sugar-Free
2026-08-25T05:49:04.522Z AT4EUUNTQXOKUFXTOU2GTVIX v1787636944522 MODIFIER Caramel
2026-08-25T05:49:04.522Z O6X3MB3NGLZOLR25WAXOFSGL v1787636944522 MODIFIER Vanilla Sugar-Free
2026-08-25T05:49:04.522Z YI2USAV2XMJCRLA6RBUFMG4Y v1787636944522 MODIFIER Vanilla
2026-08-25T05:49:04.522Z JN3ARAPHQWFEGNSC2OBGSI42 v1787636944522 MODIFIER_LIST Drinks Add-On
2026-08-25T05:49:04.522Z ZGK2LWIO4UANXGZCXJWSBFJO v1787636944522 MODIFIER_LIST Syrup
2026-08-25T05:42:00.482Z MJPWHWRXXBFEXUCHWOX32I5N v1787636520482 MODIFIER Whipped-Cream
2026-08-25T05:42:00.482Z 65GWMHLNIBF3RK2Y5JR5DPEX v1787636520482 MODIFIER Syrup
2026-08-25T05:42:00.482Z J6PUSNKBRLMYIXDHCSVN2TRM v1787636520482 MODIFIER Sub Oatmilk
2026-08-25T05:42:00.482Z T5Y4OPCHNQN53S7SIIPPORYR v1787636520482 MODIFIER Extra Espresso Shot
2026-08-25T05:42:00.482Z DVLVTZCMNDEZDKDYKPXKYXJB v1787636520482 MODIFIER Strawberry Cold-Foam
2026-08-25T05:42:00.482Z GGO7LNH5H7QS6QAR57V4YX7U v1787636520482 MODIFIER Vanilla Cold-Foam
2026-08-25T05:42:00.482Z TBK4PU3NKTPC7QR2DJXRROGZ v1787636520482 MODIFIER_LIST Drinks Add-On
2026-08-25T05:41:56.569Z 4DAC7TOFGAPDG2QQHAA6BC2P v1787636516569 MODIFIER Strawberry
2026-08-25T05:41:56.569Z XKJLCWU4YXL5KVLE6OKEAEGV v1787636516569 MODIFIER Cane Sugar
2026-08-25T05:41:56.569Z 3HR4DOLU3FOSB43BS56X7J5R v1787636516569 MODIFIER Hazelnut Sugar-Free
2026-08-25T05:41:56.569Z 52IYUOIH2SJNAWMF27XVGYHY v1787636516569 MODIFIER Hazelnut
2026-08-25T05:41:56.569Z HD36OBJX4SZ5DO2HFQGVAB5R v1787636516569 MODIFIER Caramel Sugar-Free
2026-08-25T05:41:56.569Z E6VBTZQRZF37B3Z7FR3G2CO2 v1787636516569 MODIFIER Caramel
2026-08-25T05:41:56.569Z 5CJ6X34VWAIW2V6V434LXHGM v1787636516569 MODIFIER Vanilla Sugar-Free
2026-08-25T05:41:56.569Z F3QE4E37F5DJ3MQLJZEF4KDP v1787636516569 MODIFIER Vanilla
2026-08-25T05:41:56.569Z CJKKNANJNWAVPUFRKM4GRSIK v1787636516569 MODIFIER_LIST Syrup
2026-08-25T05:41:52.731Z HOL2F5DXW3OE3HOVVSWMZMPU v1787636512731 MODIFIER Strawberry
2026-08-25T05:41:52.731Z YO2JMNCB6MLPSKP3MRHERD75 v1787636512731 MODIFIER Cane Sugar
2026-08-25T05:41:52.731Z DEBLJXZWJKK37LVBTI3VV5OW v1787636512731 MODIFIER Hazelnut Sugar-Free
2026-08-25T05:41:52.731Z 7WQOXLSH6QIL4P4AYJKBT7BB v1787636512731 MODIFIER Hazelnut
2026-08-25T05:41:52.731Z Q5DU4DOMPZTMKGYMMHX5RP4J v1787636512731 MODIFIER Caramel Sugar-Free
2026-08-25T05:41:52.731Z H2NUANYDKFKGL3JKSRE2N2A5 v1787636512731 MODIFIER Caramel
2026-08-25T05:41:52.731Z OK4HOU3DH2VAWXYUZWJLDQIP v1787636512731 MODIFIER Vanilla Sugar-Free
2026-08-25T05:41:52.731Z B45FNEFMFH7THY275XGE75VM v1787636512731 MODIFIER Vanilla
2026-08-25T05:41:52.731Z TZZBQ43UBUQPR3BI7A5Z7BJ2 v1787636512731 MODIFIER_LIST Syrup
2026-08-25T05:41:48.397Z ZVDIVYSHHG4DP4U2XWNUZVIU v1787636508397 MODIFIER Strawberry
2026-08-25T05:41:48.397Z PTQ23RR7QOL6T3SJU5NGL7GX v1787636508397 MODIFIER Cane Sugar
2026-08-25T05:41:48.397Z 2SUKVS52SSLFSY3N5XFTZSGI v1787636508397 MODIFIER Hazelnut Sugar-Free
2026-08-25T05:41:48.397Z 7BRZTLJ5CUHD7VLNWNABSXDU v1787636508397 MODIFIER Hazelnut
2026-08-25T05:41:48.397Z KI7ERMWVOE5LH72HLWWS7RIF v1787636508397 MODIFIER Caramel Sugar-Free
2026-08-25T05:41:48.397Z U37K4GBWPQB4CNKEFHDPWZJU v1787636508397 MODIFIER Caramel
2026-08-25T05:41:48.397Z QXS3JHAZBBWBIMU3GDNP57NL v1787636508397 MODIFIER Vanilla Sugar-Free
2026-08-25T05:41:48.397Z YYGNVCRRVXLKHT22AUJOSLFU v1787636508397 MODIFIER Vanilla
2026-08-25T05:41:48.397Z QAH6KCVXJ4FEOCLN6GASUTLO v1787636508397 MODIFIER_LIST Syrup
2026-08-25T05:26:25.715Z K27M3PO5GT33WAMRGHZDDHCN v1787635585715 MODIFIER Extra Espresso Shot
2026-08-25T05:26:25.715Z Z6LMGWLO6T5TJBGZ5D4L5NCX v1787635585715 MODIFIER Whipped-Cream
2026-08-25T05:26:25.715Z PFG6ZZC5RDIHD7OUY4A2A6YC v1787635585715 MODIFIER Strawberry Cold-Foam
2026-08-25T05:26:25.715Z R63PZ2UUPV2I6YUTSFZL73GM v1787635585715 MODIFIER Sub Oatmilk
2026-08-25T05:26:25.715Z IA2HALXWXTTE4UTF5WWN7JGI v1787635585715 MODIFIER Vanilla Cold-Foam
2026-08-25T05:26:25.715Z VBPZYWYA76KIDO4IMKPUUVVN v1787635585715 MODIFIER Syrup
2026-08-25T05:26:25.715Z 3GG736UMEE342IL2K2PLAQHP v1787635585715 MODIFIER Cane Sugar
2026-08-25T05:26:25.715Z HKFLJDVJKG777JJOVPZUJA2D v1787635585715 MODIFIER Caramel Sugar-Free
2026-08-25T05:26:25.715Z ES472QNXTG6ARA47G6SAKXCE v1787635585715 MODIFIER Vanilla
2026-08-25T05:26:25.715Z ELTJFRZ4CDRDTH7RS7LIBCRT v1787635585715 MODIFIER Hazelnut
2026-08-25T05:26:25.715Z FRJGPXFFNRE7CXGOQPV5AUSU v1787635585715 MODIFIER Vanilla Sugar-Free
2026-08-25T05:26:25.715Z 2HPLWQYS322JHUMG5ZV2PQ6Z v1787635585715 MODIFIER Hazelnut Sugar-Free
2026-08-25T05:26:25.715Z FZJOI4NB2IW435Z6LJ2EDOMZ v1787635585715 MODIFIER Strawberry
2026-08-25T05:26:25.715Z 6NRQJIPGKFW4NANHB7ATZ3T3 v1787635585715 MODIFIER Caramel
2026-08-25T05:26:25.715Z ASDBUGEVER6SB2DTB3SSXDQ6 v1787635585715 MODIFIER_LIST Drinks Add-On
2026-08-25T05:26:25.715Z 6AJ4J2OUMJV4XCWRTNUB556A v1787635585715 MODIFIER_LIST Syrup
2026-08-22T08:02:50.874Z SONG555RVEF7FBRQTCSISX6H v1787385770874 MODIFIER Extra Espresso
2026-08-22T08:02:50.874Z EK6K5PZ4KRTUTZ2E4EUMJVYA v1787385770874 MODIFIER Cold Foam Vanilla
2026-08-22T08:02:50.874Z V7MYGNH7HMPHHGPDV43CCII5 v1787385770874 MODIFIER Cold Foam Strawberry
2026-08-22T08:02:50.874Z 3TXA4ULZB6KZJRBHJDB6PE5T v1787385770874 MODIFIER Whipped Cream
2026-08-22T08:02:50.874Z A5G63A4LPBPTJCRUBS7PKUKX v1787385770874 MODIFIER Sub Oatmilk
2026-08-22T08:02:50.874Z WLYLNWKTQJPL5WHT4ORX6CQG v1787385770874 MODIFIER Syrup
2026-08-22T08:02:50.874Z LZNYPFMU3WLUMVL3MMXHNFKT v1787385770874 MODIFIER Sugar-Free Hazelnut
2026-08-22T08:02:50.874Z 5R5GXQ72BB2HB3FIN7ECNRRJ v1787385770874 MODIFIER Vanilla
2026-08-22T08:02:50.874Z IWLXFIPBVUBWMCWZQX26MCY4 v1787385770874 MODIFIER Sugar-Free Vanilla
2026-08-22T08:02:50.874Z QMSKVDTHZMKIDICNW2KMLSRI v1787385770874 MODIFIER Caramel
2026-08-22T08:02:50.874Z YLIQOAAOQKHG77ZOGHF7ARJT v1787385770874 MODIFIER Sugar-Free Caramel
2026-08-22T08:02:50.874Z ETMWLEGPFMKCWIAHAGJJ2QRS v1787385770874 MODIFIER Cane Sugar
2026-08-22T08:02:50.874Z MEFSJIKNWYMBMPSASI7G2Y4M v1787385770874 MODIFIER Hazelnut
2026-08-22T08:02:50.874Z UJI4NJWNLMHNWSXB6GIYJOVS v1787385770874 MODIFIER Strawberry
2026-08-22T08:02:50.874Z JAHLB6ULYE2DOTLIGMNASNQA v1787385770874 MODIFIER_LIST Syrup
2026-08-22T08:02:50.874Z F3NR5PHAUKO2EYSC6H67T2DI v1787385770874 MODIFIER_LIST Drink Add-ons
2026-08-22T07:51:23.585Z SGL4XKFTKSNRXJJNQUSZ6462 v1787385083585 MODIFIER Syrup
2026-08-22T07:20:28.845Z KGDYQ7MMLMANJR5NOW6Q4LZH v1787383228845 MODIFIER Cold Foam Strawberry
2026-08-22T07:20:28.845Z X7XMOK7J4GXYNLSAZTGVRSAO v1787383228845 MODIFIER Sub Oatmilk
2026-08-22T07:20:28.845Z PS7WMNJOTZXDBWXG4FVYSQH4 v1787383228845 MODIFIER Cold Foam Vanilla
2026-08-22T07:20:28.845Z Y4C4BCGUPO4PA55Z7GKW7DMB v1787383228845 MODIFIER Whipped Cream
2026-08-22T07:20:28.845Z LHBOXOV44OX6IE4IXSIPM7R7 v1787383228845 MODIFIER Extra Espresso
2026-08-22T07:20:28.845Z T62OV7RPUI6AJZNLMXVHQ47R v1787383228845 MODIFIER_LIST Drink Add-ons
2026-07-14T05:53:19.729Z UW7STWCRVSR7MY66UVCUVN3O v1784008399729 MODIFIER Whipped Cream
2026-07-14T05:53:19.729Z HQUTGC7MLBFNRP7OJWJ3IYW2 v1784008399729 MODIFIER_LIST Drinks Add ons
Here’s the object ID’s and timestamps for every time the modifiers got deleted.
Isolde
September 4, 2026, 3:24pm
8
Hey @cafeOwner
Thanks for providing the above, I’ve had a chance to do a deeper dive and it looks like it’s actually your GoParrot integration that’s doing the deleting here. GoParrot seems to be acting as the system of record and deleting modifiers it doesn’t recognise as soon as it sees them and pushes out it’s own menu. Is there any chance something like franchise menu is set up there that’s fighting your own edits?
I’d say there’s two ways forward here. Either this is the system functioning as intended and updating the menu on the GoParrot side of things should address this issue. Or this is unintended behavior in which case I’d look at revoking GoParrots catalog write scope.
Let me know if that helps at all!