Items library image upload not showing

Questions
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#1

Hi,

I am trying to add an image to the item library using just Square sandbox interface through the browser, but is getting blank doesn’t matter which Sandbox API version I am using it. If I check the source url looks like background-image: url("//null/unsafe/125x138/https://square-catalog-sandbox.s3.amazonaws.com/files/c26c16a512f9eb4c3160fa9f28e772aee03814fe/original.jpeg")

Is anything that I can get help with that?

Why is prepending the //nul/unsafe?
If I remove it using the chrome debugging tool, the image shows up. All browsers, Firefox, Chrome, Edge same behaviour.

Thank you

#2

Thanks for brining this to our attention I was able to replicate and am reaching out to the team. :slightly_smiling_face:

#3

Thank you so much Bryan. Appreciate that.

#4

Any luck with that Bryan? How long will take?

#5

The team is still working on a fix. Unfortunately we don’t have a timeline for when it will be resolved. :slightly_smiling_face:

#6

Thank you for keeping me posted. What really is the issue if can tell that?

#7

At this time I don’t have any additional details. I’ll be sure to post when I have an update. :slightly_smiling_face:

#8

Bryan, what do you suggest want me to do? Still 3rd day with no solution for this. Not sure I am the only one with this issue? For sure out there are some other developers that use Square, how do they use it? Is it just on my account?

#9

I’ve been able to replicate this as well. The team is actively looking into this. :slightly_smiling_face:

#10

Hi Bryan, do you have any updates on this please?

#11

Bryan, should I delete my dev account or what? It’s been so long this issue, not sure what to do.