Contracts: Allow service provider (non-owner) countersignature on contracts

Title: Allow service provider (non-owner) countersignature on contracts

Description:

We run a studio that offers permanent makeup with multiple staff service providers. I need contracts where the client signs first, and then the specific artist performing the service must review what client has filled in the form/contract and acknowledge by countersigning.

Current limitation:

  • Only the contract sender can sign, and the signature is labeled “Owner signature”

  • The owner must sign before sending — there’s no option for a countersign after the client completes theirs

  • There’s no way to assign the signature field to a specific team member or change the label from “Owner” to a custom title (e.g., “Service Provider” or “Licensed Technician”)

Requested functionality:

  1. Allow contracts to be routed to a designated team member for signature after the client signs

  2. Replace the fixed “Owner signature” label with a customizable field (e.g., “Service Provider,” “Technician,” “Artist”)

  3. Support multi-party signing workflows where signer roles and order can be configured

Business impact:

In services like permanent makeup, the person performing the procedure needs to be clearly identified on the consent form and review the form after client fills in the details — both for liability and for compliance with state health regulations. The current setup doesn’t accurately represent the signer’s role when the artist isn’t the business owner.

Industry: Appointments & Services (Permanent Makeup / Cosmetic Tattooing)

Hi there! Please share this feedback in our Seller Community instead. That’s a better place for first party feature requests. Thank you for the feedback!