Currently, there is no direct API to access Kitchen Display System (KDS) ticket completion times via Square’s APIs. While you can access fulfillment data through the Orders API, this typically pertains to order fulfillments like pickup, delivery, or shipment, and not specifically to KDS ticket times.
For transactions processed on the POS, you can retrieve order details using the Orders API, but it won’t include specific KDS performance metrics like ticket completion times. If you need detailed KDS data, you might need to explore other solutions or integrations that specifically track KDS performance metrics.
This answer was reviewed by @Bryan-Square.