Hello.
All payments result in a GENERIC_DECLINE error.
Even if I change the card and test with several card companies, the GENERIC_DECLINE error occurs in all of them.
I know the typical response is to contact the card issuing bank, but
We do not believe that errors occurring with all payments are simply a banking issue.
Please check it once.
Thank you.
Location ID: LZ8RHVA3VDJAY
Payment ID: nPaW8UbRhENuuCVYSmpqFISmzuCZY
I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:
Additional Documentation
Handling Errors
Card Payments
Handling Errors
If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.
Afterwards, I ran a few more tests, and it doesn’t seem to be a problem with the card information. Could you please check if there is a problem with your account settings?
Thank you.
Have you contacted the issuing bank? That would be the first course of action since the decline comes from the bank.