Transaction Webhooks not getting fired

Actually we have defined Endpoint details for 2 events:

payment.created
payment.updated

These webhooks gets fired when we places order from our ios or android app developed by our team, but when we places the order from the squareup mobil app then this webhook is not getting triggered.

Could you please let us know why it is not triggering the webhook when placing the order from the standalone squareup app?

Thanks

Has the order been paid for, and has it been paid by card? Currently those two webhooks do not fire for cash/other tender types, and will only fire when a payment has been completed (not an open order/ticket for example). If those are true, then can you share an example payment_id?