Timeout issue - Terminal doesn't respect given deadline_duration

Questions
1

This has been already discussed by email with the Square team but I’d like to post it here for more people to see it and to have a way to follow up on this.

Heres is how to replicate the issue:

  1. Create a Checkout with deadline_duration of “PT1M” (one minute using the ISO 8601 format)
  2. Wait one minute
  3. Get Checkout (status = CANCELED, cancel_reason = TIMED_OUT)
  4. Terminal should also time out (FAILS - Terminal remains expecting payment for 4 more minutes even when the Checkout already has status CANCELED. It looks like it doesn’t respect the given deadline_duration and still uses the default one)

We were told your team was already aware of this and a fix for this is going out Mid-May. Is this still the case? Is this fixed in the next version? Thanks in advance

2

Yes, this is a known issue, and a fix is currently being worked on. I do not have an exact timeline on when it will be released, but I’ll be sure to update this post once it’s been released.

2 Likes
3

We look forward to the update, thank you!