Time of Subscription Plan Billing and Cancellation

Questions
1

Hello there, I’m trying to integrate the subscription plan feature, but I need more details on the timing of events than I could find in the docs. I know that each subscription has a timezone - and that the start date is effective at midnight of the selected timezone. However, I am interested in two things:

  • At what exact time does the invoice get billed?
  • At what exact time does the cancellation action take place? ie, the action that takes a subscription from ACTIVE to CANCELLED

Thanks!

2

:wave: With subscriptions all actions including billing and cancelation will take place at the same time that the subscription was created. :slightly_smiling_face:

3

Is there any way to change the create-time via API or support? We would like all of our subscriptions to invoice in a certain time-range (anytime between midnight and when we open at 8am). Do I need to cancel all my subscriptions and re-create them in the morning??

4

Currently, there isn’t a way to change the created_at. If you want all subscriptions to collect a payment at a specific time they’ll need to be created at that time. :slightly_smiling_face: