I have some payments that I took using the python SDK, and they had no customer attached. I subsequently (within 24 hours) attached a customer to these payments and used them to create a saved credit card.
A few months later, I created a subscription for these customers with the save credit card.
When the monthly subscription payments occur, they have no customer attached to them (or sometimes an Unknown customer). When I look at these transactions in the dashboard, I can see they’re part of a subscription that has a customer and that invoices have a customer, so why don’t the transactions/payments? Is there any way to get the customer attached to these payments going forward?
Without the customer attached, it’s proving difficult to line up payments for accounting and tax purposes.
