I submitted the Square Mobile Payments SDK – Stand MFi Approval Form on 14 August 2026 for my app and still haven’t had any confirmation or update.
App name: BlydePOS
Bundle identifier: com.blyde.BlydePOS
App Store version: 1.0
Date submitted: 14 August 2026
I also emailed [email protected] several times as a follow-up but haven’t had a reply there either. Has anyone else experienced a wait this long, or is there a better way to check on the status of a case? This is currently blocking a live business from taking Square Stand payments, so any pointers would be appreciated.
Our team has confirmed that your application was approved by Apple. You should now be able to submit your application to the App Store.
Please include the following with your App Store review notes:
Thank you so much. I do think as feedback, there needs to be a better system for this, as 5 weeks with no response when a business is waiting is very difficult. But again thank you I really appreciate it
Thanks again for the Stand approval. BlydePOS version 2.0 (build 3) is now live on the App Store, with your PPID note included in the App Review notes. However, the Stand’s reader isn’t working with it.
In the SDK’s settings screen the Square Stand is listed but shows “Reader unavailable”, and the payment screen says “Connect hardware to take card payments”. The same Stand and iPad work fine with the official Square POS app.
My approval form listed version 1.0. Does the approval cover version 2.0, or does it need to be updated with Apple?
What I’ve already checked:
Environment is Production, SDK version 2.5.0, correct location
Info.plist has all four accessory protocols, plus Location and Bluetooth usage descriptions
Location permission granted on the iPad (While Using)
SDK initialised in AppDelegate at launch with the production Application ID
Square POS app fully closed, iPad restarted and reseated in the Stand
Apple does require us to submit versions with our requests so it could be causing an issue here. I can update your app to 2.0 in our product plans with Apple. Apologies for the initial delay we were working through a large backlog but I should have this approved within a few days this time.
Hi Ashley, just checking in on this. Has the 2.0 update gone through with Apple yet? I tested again today and the Stand still shows “Reader unavailable”, so I wanted to check whether that’s because the approval is still pending. Thanks!
Quick update with some more detail, in case it helps.
I ran a test build of BlydePOS from Xcode with the iPad in the Stand (official Square POS app fully closed):
iOS sees the Stand (EAAccessoryManager shows “Square Stand”, model SPG1-01, protocols com.squareup.protocol.stand and com.squareup.protocol.mfgtest)
The SDK shows 1 reader, and the authorization state is authorized
But the reader shows “Reader unavailable – Unable to establish a secure connection to Square” (connection type USB, firmware 418101, serial 306CS17610000436)
The same happens with the App Store version 2.0. The official Square POS app takes payments fine with the same Stand, iPad and Wi-Fi.
What I’ve tried:
Restarted the Stand from the SDK settings screen
Checked the iPad’s date and time are set automatically
Tried a different network (phone hotspot)
At the shop, the Stand is also connected to a Square Hub, but the same error happens with or without it
Is this caused by the 2.0 approval still being pending, or is something else blocking the secure connection for my app?
