Square payout unclear and missing instant transfer fees in API

Questions
1

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The above payout indicates a 245.62 to the bank account. However, when querying the payouts API, I see the following payouts:

{
            "id": "po_269bd3ec-23e1-434c-9b9d-76807e1bfc02",
            "status": "PAID",
            "location_id": "9AFMV49911YBZ",
            "created_at": "2024-03-15T04:24:06Z",
            "updated_at": "2024-03-15T05:27:12.151Z",
            "amount_money": {
                "amount": 25000,
                "currency_code": "USD"
            },
            "destination": {
                "type": "SQUARE_STORED_BALANCE"
            },
            "version": 2,
            "type": "BATCH",
            "arrival_date": "2024-03-14"
        },
        {
            "id": "po_c1c6cefc-9603-4087-b081-e3ff9fc73543",
            "status": "SENT",
            "location_id": "9AFMV49911YBZ",
            "created_at": "2024-03-15T04:23:10Z",
            "updated_at": "2024-03-15T04:23:10Z",
            "amount_money": {
                "amount": -25000,
                "currency_code": "USD"
            },
            "destination": {
                "type": "BANK_ACCOUNT"
            },
            "version": 1,
            "type": "BATCH",
            "arrival_date": "2024-03-14"
        }

There is no indication of any fees for either payout. The other odd situation is the payout to the bank is -250.00 which would indicate a transfer to Square from the bank. I am trying to understand why the discrepancies here as well as how to obtain the instant transfer fee by API. I appreciate any help.

1 Like
2

I’m checking with the team on this. :slightly_smiling_face:

1 Like
3

Hello, I was curious if there was an update on this question as the merchant was asking. I appreciate your help!

4

Hi, we also noticed a similar issue. We retrieved a payout triggered using the instant transfer feature, however it does not hold any fees information related to instant transfer processing. It would be nice though if such information will be added. The related payout:

{
  "payout": {
    "id": "po_8762f273-0d66-4bf2-ac53-7b375658f92c",
    "status": "PAID",
    "location_id": "LM7EERNP3KCXZ",
    "created_at": "2024-03-17T12:48:08Z",
    "updated_at": "2024-03-17T13:52:12.150Z",
    "amount_money": {
      "amount": 106520,
      "currency_code": "AUD"
    },
    "destination": {
      "type": "SQUARE_STORED_BALANCE"
    },
    "version": 2,
    "type": "BATCH",
    "arrival_date": "2024-03-18"
  }
}
5

The team is still looking into this. I’ll be sure to reach out when I have an update. :slightly_smiling_face:

2 Likes
6

Hello, I was curious if there was a timeline on this question being resolved?