Self Ordering Details in API

Questions
1

We would like to be able to use the Self Serve Option (with a QR code to a specific url) to differentiate between customers ordering from home and customers on-site. The problem is that none of the contact details (name and phone number) are available via the Orders API when using this option. If someone is ordering on-site, then we prepare the order ASAP, where if it’s a “pickup”, then we want to have it ready at the original determined time.

Thank you,
Gruben

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2

The new “Self-Service” feature uses the DELIVERY fulfillment type/workflow and Square has been VERY slow to update the API to support the delivery details. There is a group of us that have been trying to get contact details like address and cant. Square has us between a rock and a hard place for the past 6 months.

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