we are going to start using Square shift function, we have read through square documents, but there are still a few questions we didn’t find answer and would like to check with you:
we noticed in seller dashboard there is a tips setting “Distribute unattributed tips equally” described as
"Tips received when no one is clocked in will be equally distributed among all tip-eligible team members who clocked in on that workday.",
does the order or payment of the tips have to be created before all team members clocked out? for example, after all team members clocked out, then there is a new order and a payment with tips created, then will all team members still can earn the tips? assuming all of them are tip-eligible.
about cash tips, our expectation is, we don’t record the cash tips amount for each payment/staff, but put cash tips from all payments and staffs together, and then share equally with each staff at the end of the day.
a. we noticed there is shift API to add cash tips to some team member’s shift, but is there any API to input the total cash tips amount for the day, not based on some team member’s shift?
b. if there is not such API as above a. mentioned, and we have to input the cash tips amount based on team member’s shift, then assuming our application calls API to add the total cash tips amount for the day to a specific team member’s shift, and it’s done after all team members clocked out, will this total cash tips be equally distributed amount all tip-eligible team members as well?