Mobile Payment SDK - iOS Forgetting Paired Reader after closing app

Questions
1

Mobile Payment SDK - iOS Forgetting Paired Reader after closing app… not sure why…
Here’s how I open the settings manager, maybe that’s why it’s not saving it?

TO be clear, i can open it, pair it, etc. but when i close the app all the way and re open it, the list is empty

func presentSettings() {
if let windowScene = UIApplication.shared.connectedScenes.first as? UIWindowScene,
let rootVC = windowScene.windows.first(where: { $0.isKeyWindow })?.rootViewController {
MobilePaymentsSDK.shared.settingsManager.presentSettings(with: rootVC) { error in
if let error = error {
print(“Failed to present settings: (error.localizedDescription)”)
} else {
print(“Settings presented successfully.”)
}
}
} else {
print(“Failed to get root view controller”)
}
}

2

:wave: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Connect a Contactless Reader
Build on iOS: In-App Payments SDK
Enable Apple Pay

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

Are you looking for the reader right after you re-open the app? It does need to re-establish it’s secure session before it show. Also how long was the app last connected to the reader. Also did you push the button on the back of the reader? :slightly_smiling_face:

4

Thanks for getting back to me Bryan! I’m waiting about 10 seconds before opening the settings again, and after pairing it on the last session- it now says “No Payment Hardware Connected, if you have a Square Reader, you can pair it to begin taking payments”

Which i assume means that it forgot the last reader I paired.

5

What happens if you push the button on the reader? :slightly_smiling_face:

6

When I push the button on the reader, nothing happens. I think the app is actually forgetting that it is paired fully for some reason. Just stuck on “Connect hardware to take payments” on the payment screen.

7

Let me know if you are able to hop on a call to help me troubleshoot this. It would be so incredibly helpful. Have a few hours free right now.