I want the name of the product for which the payment was made to appear on the card statement, instead of the business name. I attempted to achieve this by using ‘statement_description_identifier’, but it hasn’t been effective—the card statement receipt still displays the business name. I want this…

:wave: I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: Statement Descriptions Learn what Square does with statement description identifiers in constructing statement descriptions…

The ‘statement_description_identifier’ in the CreatePayment request is used by Square to construct statement descriptions that are sent to banks. However, it doesn’t replace the business name on the statement. The general format of a statement description that banks include on a customer card or ban…

Understood that it’s not possible to change business name on card statement receipt. But, ‘statement_description_identifier’ isn’t making any difference in the card statement receipt. The data I’m using in ‘statement_description_identifier’, for example ‘xyz’, doesn’t appear anywhere on the stateme…

Is it truncated when looking at the statement? Often time when you look at the charge on a mobile devices the statement_description_identifier isn’t seen unless you click on that charge because the bank app truncated it. :slightly_smiling_face:

The screenshot I shared above is taken after clicking on the charge.

How do i change the business name that appears on card statement receipt?

Questions

Bryan-Square July 9, 2024, 3:56pm 10

That looks to be a mobile view. Have you looked at the statement in a web view?

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How do i change the business name that appears on card statement receipt?

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