I’m pulling data from Shift endpoint to calculate the labor hours and for Jan 22nd I see 2 shift entries coming via API for an employee whereas Square report shows only one of them. Can we check why this happened please?
Shift IDs 'RTGFWFT4QGWE1','NNECSHR74XQ84' for same day and all the information is same.
Hey @subzero355, I’m happy to take a look! Can you share the application ID that you’re using to make these requests?
(Please do not share your access token)
sq0idp-Q-SWgWx_MKsAwcRuVGP_PQ
Thanks! I’m checking with the team to see what may have happened here. Do you mind also sharing how the shifts are typically created?
They are not created via APIs if that’s what you meant? But sorry I’m unclear when you say, how shifts are created.
@subzero355 I don’t see NNECSHR74XQ84 in the API response. Are you sure that’s a valid shift_id? 
yes, I believe they are deleted