HI! I have a question / issue, I’ve implemented the delivery in a website and seems to be working, the process is as follows:
- Create Order
- Add Items (Update Order)
- Add Delivery Details (Update Order Fulfillments)
- Pay Order (Payments)
In the test ENV I was able to see the order under Orders tab. but not in production.
Here’s the order detail (Production) and the Fulfillments seems to be correct but the order didn’t show in the Orders tab in the iPad nor the Dashboard / Orders, and obviously it didn’t print the order in the kitchen.
I can see the transaction under Transactions tab but it should show in Orders as well right?
Any idea?
{
"id": "KInjDJgx4KnQMInHYSVnr6hG1SGZY",
"locationId": "LQ145YQPXWK4G",
"source": {
"name": "Minys Online"
},
"lineItems": [
{
"uid": "Ag9h2TGnOtYlpDsFOho2v",
"name": "Quesadilla Papas c/ Chorizo",
"quantity": "1",
"catalogObjectId": "Y5XYTDVWYLTWI6ATNELK33FG",
"catalogVersion": "1689864974949",
"variationName": "Regular",
"itemType": "ITEM",
"modifiers": [
{
"uid": "T2IxEN0lyUvsF6dbLLcjKD",
"catalogObjectId": "FD4RLUBY4YAB6A6VO5BZJPKZ",
"catalogVersion": "1689864974949",
"name": "Corn",
"quantity": "1",
"basePriceMoney": {
"amount": "0",
"currency": "USD"
},
"totalPriceMoney": {
"amount": "0",
"currency": "USD"
}
},
{
"uid": "kmaDVvHQMH89jUR00zKNRB",
"catalogObjectId": "CCADVWYUKWCUYUSWOOPUJEOB",
"catalogVersion": "1689864974949",
"name": "No Lettuce",
"quantity": "1",
"basePriceMoney": {
"amount": "0",
"currency": "USD"
},
"totalPriceMoney": {
"amount": "0",
"currency": "USD"
}
},
{
"uid": "kDsUGDUxdkugN7Zay2qxwC",
"catalogObjectId": "AY66HRSY4I2WF4MLVRACMAXH",
"catalogVersion": "1689864974949",
"name": "No Crumbled Fresh Cheese",
"quantity": "1",
"basePriceMoney": {
"amount": "0",
"currency": "USD"
},
"totalPriceMoney": {
"amount": "0",
"currency": "USD"
}
}
],
"appliedTaxes": [
{
"uid": "ba6d5667-df31-49af-87e4-c077af4eb3f1",
"taxUid": "d9991bc5-69d4-4c21-8c24-2c4e5fb8f0dd",
"appliedMoney": {
"amount": "22",
"currency": "USD"
}
}
],
"basePriceMoney": {
"amount": "375",
"currency": "USD"
},
"variationTotalPriceMoney": {
"amount": "375",
"currency": "USD"
},
"grossSalesMoney": {
"amount": "375",
"currency": "USD"
},
"totalTaxMoney": {
"amount": "22",
"currency": "USD"
},
"totalDiscountMoney": {
"amount": "0",
"currency": "USD"
},
"totalMoney": {
"amount": "397",
"currency": "USD"
},
"totalServiceChargeMoney": {
"amount": "0",
"currency": "USD"
}
},
{
"uid": "CDQQGZztkD7LKQ8JkfI31C",
"name": "French Fries",
"quantity": "1",
"catalogObjectId": "UFJVCW6GI6RA7PYG5LSFM2CP",
"catalogVersion": "1689864974949",
"variationName": "Regular",
"itemType": "ITEM",
"appliedTaxes": [
{
"uid": "d3a93de6-bf12-4e8e-92f6-81b2b184555f",
"taxUid": "d9991bc5-69d4-4c21-8c24-2c4e5fb8f0dd",
"appliedMoney": {
"amount": "13",
"currency": "USD"
}
}
],
"basePriceMoney": {
"amount": "209",
"currency": "USD"
},
"variationTotalPriceMoney": {
"amount": "209",
"currency": "USD"
},
"grossSalesMoney": {
"amount": "209",
"currency": "USD"
},
"totalTaxMoney": {
"amount": "13",
"currency": "USD"
},
"totalDiscountMoney": {
"amount": "0",
"currency": "USD"
},
"totalMoney": {
"amount": "222",
"currency": "USD"
},
"totalServiceChargeMoney": {
"amount": "0",
"currency": "USD"
}
}
],
"taxes": [
{
"uid": "d9991bc5-69d4-4c21-8c24-2c4e5fb8f0dd",
"catalogObjectId": "AMJHIC6M57K24OVI63N27KJM",
"catalogVersion": "1600619242122",
"name": "Tax",
"type": "ADDITIVE",
"percentage": "6.0",
"appliedMoney": {
"amount": "35",
"currency": "USD"
},
"scope": "LINE_ITEM",
"autoApplied": true
}
],
"serviceCharges": [
{
"uid": "hX3QxcvS66TNAKNSA8b7s",
"name": "Online Fee",
"percentage": "2",
"appliedMoney": {
"amount": "12",
"currency": "USD"
},
"totalMoney": {
"amount": "12",
"currency": "USD"
},
"totalTaxMoney": {
"amount": "0",
"currency": "USD"
},
"calculationPhase": "SUBTOTAL_PHASE",
"taxable": true,
"type": "CUSTOM",
"treatmentType": "LINE_ITEM_TREATMENT"
},
{
"uid": "AHk6PK0duhaU5RTS9l25IC",
"name": "Delivery Fee",
"amountMoney": {
"amount": "750",
"currency": "USD"
},
"appliedMoney": {
"amount": "750",
"currency": "USD"
},
"totalMoney": {
"amount": "750",
"currency": "USD"
},
"totalTaxMoney": {
"amount": "0",
"currency": "USD"
},
"calculationPhase": "TOTAL_PHASE",
"taxable": false,
"type": "CUSTOM",
"treatmentType": "LINE_ITEM_TREATMENT"
}
],
"fulfillments": [
{
"uid": "GEuu8TSMj2JFbWi1tJE0RB",
"type": "DELIVERY",
"state": "PROPOSED",
"deliveryDetails": {
"recipient": {
"displayName": "RealName",
"emailAddress": "[email protected]",
"phoneNumber": "17826361",
"address": {
"addressLine1": "Address",
"locality": "MI",
"administrativeDistrictLevel1": "address",
"country": "US",
"firstName": "Name ",
"lastName": "LastName"
}
},
"deliverAt": "2023-07-20T15:39:56.000Z",
"prepTimeDuration": "PT15M",
"courierPickupAt": "2023-07-20T15:18:15.541Z",
"dropoffNotes": "Leave at the door",
"courierProviderName": "DoorDash",
"courierSupportPhoneNumber": "1 (855) 431-0459",
"squareDeliveryId": "51f4a03e-5129-4a5a-ab9b-abba7c306e22",
"managedDelivery": true
}
}
],
"netAmounts": {
"totalMoney": {
"amount": "1381",
"currency": "USD"
},
"taxMoney": {
"amount": "35",
"currency": "USD"
},
"discountMoney": {
"amount": "0",
"currency": "USD"
},
"tipMoney": {
"amount": "0",
"currency": "USD"
},
"serviceChargeMoney": {
"amount": "762",
"currency": "USD"
}
},
"tenders": [
{
"id": "ZGbBd2USrMj5QzlV34M40tZu34KZY",
"locationId": "LQ145YQPXWK4G",
"transactionId": "KInjDJgx4KnQMInHYSVnr6hG1SGZY",
"createdAt": "2023-07-20T15:04:19Z",
"amountMoney": {
"amount": "1381",
"currency": "USD"
},
"tipMoney": {
"amount": "0",
"currency": "USD"
},
"type": "CARD",
"cardDetails": {
"status": "CAPTURED",
"card": {
"cardBrand": "VISA",
"last4": "7829",
"fingerprint": "sq-1-Y6HkTwLdgoTKXL-iyaZh_H0wvJLk4iq4ze74oOHsu3PqiQhFrCN6hkmx75_nkX20HQ"
},
"entryMethod": "KEYED"
},
"paymentId": "ZGbBd2USrMj5QzlV34M40tZu34KZY"
}
],
"createdAt": "2023-07-20T15:00:52.498Z",
"updatedAt": "2023-07-20T15:04:21.000Z",
"state": "OPEN",
"version": 8,
"totalMoney": {
"amount": "1381",
"currency": "USD"
},
"totalTaxMoney": {
"amount": "35",
"currency": "USD"
},
"totalDiscountMoney": {
"amount": "0",
"currency": "USD"
},
"totalTipMoney": {
"amount": "0",
"currency": "USD"
},
"totalServiceChargeMoney": {
"amount": "762",
"currency": "USD"
},
"pricingOptions": {
"autoApplyTaxes": true
},
"netAmountDueMoney": {
"amount": "0",
"currency": "USD"
}
}
In the test ENV I was able to see the order under Orders tab. but not in production.