We are currently experiencing downtime due to Square’s API failures and have been seeing this sporadically for the last couple days.
“503 service unavailable” and “404 customer not found” or “card not found” (but customer or card does exist). We are using exponential backoff, but still getting downtime for multiple minutes and losing orders because of it. These are the error message details: “The Connect endpoint is currently unavailable. Please try again” - this also happened yesterday for about 15 minutes.
Are these known issues? Could you please let me know when they will be fixed? These are causing issues for many of our customers and we are already doing damage control.