Service charges don’t sync properly with many inventory systems outside of Square, leading to inaccurate cost calculations. It would be extremely helpful if there were a line for shipping, specifically, like there is on PayPal invoices. Having to create a separate service charge for every different permutation of locations, weights, and shipping services is also very time consuming.
We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. Are you creating your invoices with the API?