Cant find ACH feature

Can’t find the ACH feature when I click on the edit customer and also when I try to create invoice so I can’t find any ACH field in the payment method

:wave: I believe you are looking at the Virtual Terminal. Currently Virtual Terminal doesn’t accept ACH payments. Only our APIs and Invoices have the ability to process ACH payments. :slightly_smiling_face:

Hello Bryan, I am trying to make payment through ACH api for that first, I created an Invoice, Customer and Order, but I couldn’t get an email to process it for my ACH payment further. Is there anything that I am missing to get an email

      "id": "inv:0-XXXXXXX_-XXXXXXqEPcF",
      "version": 0,
      "location_id": "XXXXXX",
      "order_id": "XXXX",
      "payment_requests": [
          "uid": "af9e0822-f147-4717-9851-a6107068dbd5",
          "request_type": "BALANCE",
          "due_date": "2021-03-10",
          "tipping_enabled": true,
          "computed_amount_money": {
            "amount": 0,
            "currency": "USD"
          "total_completed_amount_money": {
            "amount": 0,
            "currency": "USD"
          "automatic_payment_source": "NONE"
      "invoice_number": "2549002",
      "title": "Haziq",
      "scheduled_at": "2021-03-10T08:00:00Z",
      "status": "DRAFT",
      "timezone": "UTC",
      "created_at": "2021-06-17T06:13:28Z",
      "updated_at": "2021-06-17T06:13:28Z",
      "accepted_payment_methods": {
        "card": true,
        "square_gift_card": false,
        "bank_account": true
      "delivery_method": "EMAIL"


      "id": "XXXXXXX",
      "created_at": "2021-06-17T06:34:59.511Z",
      "updated_at": "2021-06-17T06:35:00Z",
      "given_name": "Haziq",
      "family_name": "Khatri",
      "nickname": "Khatri",
      "email_address": "[email protected]",
      "phone_number": "03548148514",
      "note": "Sharah-e-Faisal",
      "company_name": "Objects",
      "preferences": {
        "email_unsubscribed": false
      "creation_source": "THIRD_PARTY",
      "birthday": "1994-05-04T00:00:00-00:00",
      "segment_ids": [
      "version": 0

Hi @haziq, is the invoice published? Currently an email won’t be sent till the invoice is published.

ACH stands for Automated Clearing House, a U.S. financial network used for electronic payments and money transfers.

  1. Also known as “direct payments,” ACH payments are a way to transfer money from one bank account to another without using paper checks, credit card networks, wire transfers, or cash .
  2. The ACH Network essentially acts as a financial hub and helps people and organizations move money from one bank account to another .
  3. ACH transactions consist of direct deposits and direct payments, including business-to-business (B2B) transactions, government transactions, and consumer transactions.

This may help you,
Rachel Gomez