For some reason, I am not getting notifications when someone books an appointment via email or sms. My developer connected my new website to square’s api for booking and now notifications are not working anymore. When I used square.site it was working but after the move to the new website it stopped. They did not touch anything on square
Is this accurate? And do I need to send notifs through my website although its set up in square already?
This is a known Square quirk — when bookings come through Square’s own site, their notification system fires automatically. When bookings are created via the API (which is what your new site does), Square treats them as “developer-created” and their notification pipeline doesn’t always fire the same way, even though nothing changed in your Square settings.
@grogumogu Correct, when a booking is created via the API, you as the seller will not get a notification. You’ll need to implement these notifications by using the booking.created webhook.
Hello! And how this webhook helps us?
It will just notify our server about new booking, but Square wouldn`t send notifications for Seller.
Or am I not right?
@YasonStudio that is correct. The webhook would call your server and you would implement the notification to the seller there. Square does not send notifications directly to the seller for bookings created via the API.
thank you, sir. That a bit disappointed. 
But what to do.