Discounts marked as manual and not applying

Questions
,
1

We are using the Square API and trying to use discounts on some items.

I created various discounts according to the steps here, trying to make them automatic (buy one get one, for all days) : Create and Manage Discounts | Square Support Center - US
They work fine if I manually select them from the Square POS app, but they don’t seem to trigger automatically.

When I list the catalog using the API, the discounts have a field that is not documented and that I cannot change:
“application_method”: “MANUALLY_APPLIED”,

Also, they do not automatically, nor manually apply when I use the orders->calculateOrder API

Is there a way to make the discounts apply automatically ?

2

:wave: With the Catalog API you’ll want to configure pricing rules to enable automatic discounts. :slightly_smiling_face:

3

I created the discount through the Square portal UI, shouldn’t that apply automatically?

4

Okay, if you configured Automatic discount from the Dashboard the discount itself won’t have any indication it’s associated to a pricing rule. If you ListCatalog with the type parameter of PRICING_RULE you should get all the pricing rule objects. In the object body it will have pricing_rule_data which will have the discount_ids associated to the pricing rule. :slightly_smiling_face:

5

This is what the dashboard generated

[
  {
    "type": "DISCOUNT",
    "id": "MRGKDGGFSKKKUGW7MUG5Q7YS",
    "updated_at": "2022-03-14T08:22:29.066Z",
    "created_at": "2022-03-14T08:20:59.759Z",
    "version": 1647246149066,
    "is_deleted": false,
    "present_at_all_locations": true,
    "discount_data": {
      "name": "special coffee blend 80%",
      "discount_type": "FIXED_PERCENTAGE",
      "percentage": "80.0",
      "application_method": "MANUALLY_APPLIED",
      "modify_tax_basis": "MODIFY_TAX_BASIS"
    }
  },
  {
    "type": "PRICING_RULE",
    "id": "SI6LX56JV4UW6TIDAPJ7LCPM",
    "updated_at": "2022-03-14T09:54:15.315Z",
    "created_at": "2022-03-14T08:20:59.759Z",
    "version": 1647251655315,
    "is_deleted": false,
    "present_at_all_locations": true,
    "pricing_rule_data": {
      "time_period_ids": [
        "Z3LHYQF55DJCCHGNGSRK5MXF",
        "TMFS7TJD62EDLGX2QMJTZNH5",
        "6ZAJYXTDR6VBTHPDEJIGQLLZ",
        "XMMDAAXOLCEUQ6QUAKQI6Q65",
        "HHO74WNAKYTYA2YDBES5JAB4",
        "J3QM7TKYBOS3HXZKVWH7WSCD",
        "WOO3AR5EAWKNN6625KTRYGIA"
      ],
      "discount_id": "MRGKDGGFSKKKUGW7MUG5Q7YS",
      "match_products_id": "ZDFTLQTMLIR46TQGAWOFHLDE",
      "application_mode": "AUTOMATIC",
      "discount_target_scope": "LINE_ITEM"
    }
  },
  {
    "type": "PRODUCT_SET",
    "id": "ZDFTLQTMLIR46TQGAWOFHLDE",
    "updated_at": "2022-03-14T08:20:59.759Z",
    "created_at": "2022-03-14T08:20:59.759Z",
    "version": 1647246059759,
    "is_deleted": false,
    "present_at_all_locations": true,
    "product_set_data": {
      "product_ids_any": [
        "XPA2WAULAFDZZE6TXCGXEK6W"
      ],
      "quantity_exact": 1,
      "all_products": false
    }
  },
 
]

This applies discount, discount specified explicitly:

POST https://connect.squareup.com/v2/orders/calculate \

 {
    "order": {
      "location_id": "LHF8MXF0DYMNB",
      "line_items": [
        {
          "quantity": "2",
          "catalog_object_id": "XPA2WAULAFDZZE6TXCGXEK6W"
        }
      ],
      "customer_id": "B4HG1BV9R0W176HSB803YVYS7C",
      "discounts": [
        {
          "catalog_object_id": "MRGKDGGFSKKKUGW7MUG5Q7YS",
          "scope": "ORDER"
        }
      ]
    }
  }

If I do not specify discount id, the discount is not applied:

POST https://connect.squareup.com/v2/orders/calculate \
 {
    "order": {
      "location_id": "LHF8MXF0DYMNB",
      "line_items": [
        {
          "quantity": "2",
          "catalog_object_id": "XPA2WAULAFDZZE6TXCGXEK6W"
        }
      ],
      "customer_id": "B4HG1BV9R0W176HSB803YVYS7C",     
    }
  }

The UI says “Automatic discount”, shouldn’t it apply even if I don’t add it? Can I achieve that?

6

It turns out it was my fault
If you set this everything works fine

"pricing_options": {
        "auto_apply_discounts": true,
        "auto_apply_taxes": true
},