The steps for Subscription Plan Checkout vs Subscription Plans and Variations seem to conflict so I am not clear on the proper steps needed. Specifically, the Subscription Plan Checkout doc article makes absolutely no mention of plan variations and the steps include setting the price when creating…

I got the unknown error to go away, but I am still not clear where I assign the recurring billing amount and the initial payment amount. Every time I get a successful payment link to be generated and complete the test, no subscriptions ever actually show at https://app.squareupsandbox.com/dashboard…

This is expected when testing payment link subscriptions in sandbox. It’s an incomplete experience and won’t actually create the subscription you see in the Dashboard. In production it works as expected. :slightly_smiling_face:

Oh boy, so no way to confirm actual subscriptions are being created until we do live payments? That’s a bit bonkers to me. If I set the Subscription Plan Variation to have a phase at $150 per year and the Quick Pay to be $100 for the initial amount - all it shows me is a payment for $100 and no men…

Unfortunately, due to the way the payment links work in sandbox there isn’t a way to test webhooks and seeing it in Dashboard. What I do to test is to set every phase to $1 and use production to create the subscription. We’re constantly working to improve our features based on feedback like this, so…

Ok, but how on earth am I supposed to know if I am making these subscription payment links correctly? There is nothing in the UI to indicate the recurring amount. Users absolutely need to know the exact terms they are subscribing to on that checkout payment link.

At the top of the UI it will display when the first phase ends with the quickpay amount you passed in. [Screenshot 2025-01-14 at 15.58.05] Then when the customer pay for that it will send a confirmation the the buyer that includes the details of the other phases: [Screenshot 2025-01-14 at 15.59…

So mine is not doing that and now I have absolutely no idea what I am doing wrong to create these subscription links. I’m back at square one I guess.

Are you in production? :slightly_smiling_face:

Oh my, I have been going round and round pulling my hair out for days. There needs to be a very clear mention that nothing about subscriptions works in Sandbox and you have to test in Live. It would have saved me an immense amount of stress and time. That said, I do see the subscription terms now o…

The point of the multiple phases was to give an example of what you can do with phases. What are the phases you need? The reason for setting a quick pay amount and having the price set in the plan variation is requirement when using the payment links to create subscriptions. It’s just the way it’s …

Creating payment link for subscription plan unclear

Questions

bairdhu February 10, 2025, 2:55pm 30

Hi, I created a link through your method, but the payment failed, and the error message is: “Sorry. Your order didn’t go through. Please try again”. The trace id is FbPdcdPMXHRga.

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Creating payment link for subscription plan unclear

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