Change the reply-to email in appointment communication emails

I would like the change the reply-to address in the emails that get sent out to the customers such as the confirmation message.

They are currenting being delivered from: [email protected] and reply-to: [email protected]

When a customer replies with a question, their email does not go to the person the appointment is with and going to an email address they don’t have access to.

Is it possible to change the reply-to address on Appointments Email Communications?


I am coming across this after spending several hours on the phone arguing with level 1 about what it is that I want. I see no one has addressed this question, but I have the exact same one.

At this time the ability to adjust the reply email isn’t currently available. We’re constantly working to improve our features based on feedback like this, so I’ll be sure to share your request to the API product team. :slightly_smiling_face: