An internal error has occurred, and the API was unable to service your request

Questions
1

Hello, this is Noriaki.

When I create a subscription, I was using the

  • customer_id
  • card_id
  • order_id

without any problems, but suddenly I was unable to register a subscription.

When I checked the error message, I got the following:

{
"errors": [
{
"code": "INTERNAL_SERVER_ERROR",
"detail": "An internal error has occurred, and the API was unable to service your request.",
"category": "API_ERROR"
}
]
}

Is this a problem with the Square server?

Please check this as soon as possible.

:black_circle:︎Sandbox Application ID
sandbox-sq0idb-BlXwMTyiLXbQLywJXKmNlA

2

:wave: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Square Developer
Troubleshoot the Payments API
Guidelines and Limitations

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

If you try the subscription now does it work? :slight_smile:

4

I checked it and it worked without any problems! Thank you for your quick response!