403 Error When Retrieving Newly Created Location via API

Questions
1

Hi Square Team,

We created a new Location, and upon receiving the Location Created webhook, we called the RetrieveLocation API but received a 403 error.

Could you please help us understand the reason for this error?

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Thanks,

Murphy

2

:waving_hand: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Locations API
Migrate to the Square API OAuth Flow
Merchant APIs

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

If you retry the request does it work? Also did you get this error right after creating the location? :slight_smile:

4

Thank you for your response. I’d like to follow up with one more detail:
This issue only occurs right after the Location is created — when I retry the RetrieveLocation API later, it works normally.

5

This can happen due to some asynchronous functions that have to complete within our servers before the location can be returned by the API. It’s best to put in a retry after a few seconds. :slight_smile: