Square Stand reader fails with SECURE_CONNECTION_TO_SQUARE_FAILURE (Mobile Payments SDK iOS 2.7.0, production)

My iOS app uses the Mobile Payments SDK 2.7.0 (Swift Package Manager) in production. The Square Stand’s built-in reader connected on 2026-10-27 around 21:45 Central. It stopped working after I installed Square Point of Sale on the same iPad. Since then the reader is always READER_UNAVAILABLE with the reason SECURE_CONNECTION_TO_SQUARE_FAILURE, and retrying doesn’t help.

Details

  • Application ID: sq0idp-cxq-9SEI6BYDISuyqI
  • Location: L4V4BZ6FF
  • Bundle ID: com.vietdev
  • Team ID: 7Q8Y79
  • Device: iPad (A16), iOS 26.6.2, in a Square Stand
  • Reader serial: [serial]
  • Failure times (UTC): 2026-10-28 05:12:10, 05:13:11, 05:14:11

Already tried

  • Deleted Square Point of Sale, reseated the iPad, and power-cycled the Stand.
  • Reinstalled the exact app build that connected on 10-27. It now fails too, so the app code hasn’t changed.
  • Tried a non-debuggable ad-hoc build, with the App Attest environment set to production.
  • Checked that the Square frameworks in the app match SDK 2.7.0 exactly, including CorePaymentCard UUID 287FA696-8034-3128-AA02-26132B09FA78.
  • [Registered the iOS app signature (bundle ID and Team ID) under Production. / The Production signature list was empty.]

Could you check your server logs for why the secure session is rejected at these times? Does installing Square Point of Sale change the Stand reader’s state in a way that blocks other apps?


Did the Stand reader receive a firmware update around 2026-10-27 when Square Point of Sale was installed, and does SDK 2.7.0 support that firmware?

I checked the logs and sent you a DM