Search availability returning incorrect staff availability


When using the search availability endpoint to check the availability of my 8 staff, the response returns only 1 out of 8 available staff. I’ve checked their schedule, they are all active. The service duration and query start/end time are within their working hours, is there an issue with this endpoint or have I done something wrong on my setup?

I followed this article to the letter, what am I doing wrong here?

Thank you.


:wave: What’s the application Id you’re using? :slightly_smiling_face:

Hi Bryan,

The App ID I’m using is:


I’m on the Sandbox 2022-02-16 version.

Thank you,


I realize this is an old thread, and the linked article doesn’t exist, but I’m looking for the API to read the availability of my team, which is referred to by OP. Can someone point me in that direction?

The endpoint you’ll use to get the availability of team members is SearchAvailability with the Bookings API.