Requests hanging on NodeJS SDK

Questions
,
1

Hi,

I’m using the nodejs sdk client, and noticing that sometimes, requests to fetch data from the square api is just hanging.
I’ve been mostly testing with the orders endpoint, but i believe its happening with others too.

ordersApi.searchOrders(query)

I’ve set up my client with a timeout of 10 seconds:

const getClient = (accessToken) => {
  const client = new Client({
    environment: SQUARE_ENVIRONMENT,
    accessToken: accessToken,
    timeout: 10000,
  });
  return client;
};

To confirm it was hanging when calling searchOrders, I wrapped the method with my own timeout of 30 seconds, which gets called.

Am I setting up the timeout value correctly in the client? Is there something else i can check to see why it might be getting stuck?

My client id is sq0idp-w5z5mY5r3QnSidvCsQHU-w

Thanks

Sam

2

:wave: When you get these timeouts can you confirm in your API Logs that the request is making it to our servers? :slightly_smiling_face:

3

Hey, sorry for delay here!

I’ve done some testing and I’m pretty sure I see the request in the api, with a response.
It doesnt happen every request, but it does happen quite frequently.

I’m currently working around it by implementing my own timeout as I mentioned before so its not an urgent issue for me, but would be good to investigate.

I’m currently using nodejs library 19.0.0

Thanks!

4

Okay, thanks for the additional information. I’ll share this with the team. :slightly_smiling_face: