Hi Square Team:
Between 2025-08-15T17:39:00Z and 2025-08-15T17:41:02Z (UTC), 7 categories in our system were deleted. I have checked with our operations team, and they confirmed that no categories were manually deleted on August 15.
Could you please confirm whether there was any data migration or system operation on August 15 by the Square team that could have caused these categories to be deleted?
Thanks,
Murphy
I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:
Technical Scenarios
Square API Lifecycle
Technical Scenarios
If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.
I don’t have access to specific operational logs or internal activities of the Square team, so I can’t confirm whether there was any data migration or system operation on August 15 that could have caused the deletion of categories in your system. However, I recommend checking the Square Developer Dashboard for any API logs or notifications that might provide insights into the activities during that time. Additionally, reviewing any automated scripts or integrations that interact with the Square APIs could help identify the source of the deletion. If further investigation is needed, reaching out to Square Developer Support might be beneficial.
This answer was reviewed by @Bryan-Square.
Could you put the ID’s in a copy paste format so I can take a look? 
Thanks.
Please help check these IDs.
2QVQ6NXSRRQ5PNLV6J4GDYGQ
4Z3JNEVHBSEYAXP6NG6NJ7GR
HWZM76DYE6HFUMQSEMHTJJ53
J4PP3GRV5BL4QDC4I2URSVLB
MKDSI44VNKVC7HXGPRSZ3IML
US7QQXXCPZW3S42DWOMXVKAS
XBVGUERAKQJQRZJANLUNCL7S
From what I see these were deleted in the Square app on an iPad.
Thank you for your support.
But our operations team does not recall the specific action.
Could you please provide us with more detailed information? For example, could you let us know on which iPad the action occurred and which employee performed it?
Unfortunately, I don’t have any additional details to provide regarding the categories.