When the points are about to expire, you create a reward, and then delete the reward after a while. However, the points returned to the user have expired. Will these points still be returned to the user normally at this time?

If the delete reward points expire, will they be returned to the loyalty account?

June July 30, 2025, 8:51am 7

This means that if the points returned to the customer in the delete reward include expired points, they will not be returned to the user.

Topic		Replies	Views
When will square update reward status from issued to deleted? Questions orders-api , loyalty-api	2	452	January 9, 2024
Docs Clarification: Loyalty / Payments Integration Questions orders-api , payments-api , loyalty-api	1	1563	December 18, 2020
Failed to set loyalty reward to redeemed state but it still worked anyhow? Questions loyalty-api	2	1618	January 3, 2022
Missing reward_id from redeem reward event Questions loyalty-api	2	1496	May 26, 2021
Delete Loyalty Account Feature Requests loyalty-api	2	1882	December 11, 2020