I have created many different testing accounts in the sandbox and created subscriptions for them using the Subscriptions API. I then deleted some of these accounts thinking that the subscriptions would automatically be cancelled, but now I’m constantly getting emails of the subscriptions. Is there …

:wave: I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: Square Sandbox An overview of the Square Sandbox, which can be used to simulate orders, invoices, payments, and transaction…

When you delete a Sandbox test account, all data associated with the account, including subscriptions, should also be deleted. If you’re still receiving emails about subscriptions for deleted accounts, it might be a delay in the system or a potential issue. Unfortunately, there’s no way to bulk canc…

Is the subscription still active. Also you can unsubscribe to an email at the bottom of the message. :slightly_smiling_face:

Hello Bryan, the emails says: “To change or cancel your payment method, please contact Test Account #2 using the above information.”

What’s your application ID? :slightly_smiling_face:

I’m still experiencing the issue, can anyone help?

What exactly are you still experiencing and what are Square IDs that we can use to best assist? :slightly_smiling_face:

I’m still receiving renewal emails from subscriptions of a sandbox account that no longer exists. The only thing that I can provide is the invoice numbers: #980d63ea-eb7a-42b5-a0e4-ac86d829367b_20240513 #a95b8cea-3d5a-42cc-bb9d-768cf2b250a9_20240512 #b6b3ae3d-6d52-4a77-884e-6e2a712146e9_20240512 …

How to cancel all subscriptions from a deleted sandbox account?

Questions

juan_temerity February 9, 2024, 6:59pm 8

Josh from API support reached out to me via email. So I’ll continue the process with him. Thanks for the help!

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How to cancel all subscriptions from a deleted sandbox account?

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