Hello, I am making a request to get Customer information like first name, last name, email address. Currently I can get the first and last name information but not the email address in Production. I can, however, get the email address when testing with SandBox. My error that I get is “keyNotFound”. I checked documentation to make sure that I have no typos on my end. Otherwise I wouldn’t be able to get email address when using the SandBox either.
I don’t know what this could be? Any suggestions?
Was the customer profile created by the Customers API or was this an instant profile that was created by Square? If it’s an instant profile the email won’t be returned unless it was set in the customer profile.