hi there. i’m building out some recurring order features for a customer’s shop. they use Square Online with the Checkout form/feature. is there a way to configure how the Checkout works so we can attach the card to a user instead of just creating a thin Instant Profile? if not, are there ways to in…

:confused: i was using the payment id from the creation event: jffuztfumrVLqnZCdltvEdA4njSZY i used that to retrieve the payment via api explorer bc the customer_id was not in the original payload. i got: 8ZE7FH29YD1GZDPK0WMAJ3XB04 code would be: const response = await client.cardsApi.createCard…

Hmm, the team is taking a look. :slightly_smiling_face:

Ok, thanks. What typically is the turnaround on that? I can start stubbing out our application’s code assuming this will all work but also want to be able to confirm with a real case in order to know we’re moving in the right direction or, worst case, figure out the pivot and communicate w the clien…

We can’t really say what the turnaround time is cause we first need to understand the issue and why it failed to figure out what a fix will be if were able to fix the issue. :slightly_smiling_face:

Sure. If it worked for you but not me then I’d guess it’s some sort of account / token / access type of issue?

[image] Bryan-Square: card_on_file i’m not sure i understand. maybe we weren’t aligned on the two workflow replies we had above? here and here ? i ordered via Checkout. punched in a brand new card. paid successfully. the payment.created webhook fired. is that what i should be able to use an i…

extra clarity: i did punch in the card when checking out. it was a brand new card i’ve never used with Square before. i did use my usual email address that Square knows me by.

I haven’t been able to replicate what you say you experienced. If you try paying for a $1.00 payment link again by keying the card in. When you call GetPayment with the payment_id what is the entry_method show? :slightly_smiling_face:

Square Online Checkout -> APIs with Card on File

Questions

Bryan-Square October 6, 2023, 9:39pm 20

Looks like the payment jffuztfumrVLqnZCdltvEdA4njSZY method you use to process the payment was card_on_file. You can’t create a card on file with a payment that’s card on file. You’ll need to key the card in.

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Square Online Checkout -> APIs with Card on File

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